Privacy Policy

This Privacy Policy explains how Stitch & Style handles personal data when people visit the website, make an inquiry, or use our tailoring, alteration, remodelling, and upcycling services in Buenos Aires.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Email contact

help@kioskjadesoapanchor.skin

Telephone contact

+54 9 11 2506-2934

Postal address

Calle Catamarca 1733, C1246AAL Buenos Aires Buenos Aires City Region

Privacy inquiries

help@kioskjadesoapanchor.skin

User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is not required, or restriction of certain processing. You may also object to processing in some circumstances and ask for clarification about how your data is used.

Available rights depend on the nature of the data and the legal basis for keeping it.

Requests

How to Make a Request

To protect privacy, we may ask for enough information to verify your identity and locate the relevant records before responding to a request. If a request cannot be fully granted, we will explain the reason where the law requires us to do so.

Requests are reviewed against identity and record-matching checks before any action is taken.

Data Retention

We retain personal data for the period needed to manage inquiries, quotes, project work, collection, payment records, and any follow-up relating to the service. After that, data is deleted, anonymized, or archived where retention is required by law or for legitimate business records.

Records are kept only for as long as needed for service, accounting, or legal purposes.

Policy Updates

Policy Changes

When this policy is updated, the revised version will be posted on the website and will apply from its stated effective date. If a change materially affects how we handle personal data, we will take reasonable steps to draw attention to it through the site or other appropriate communication channels.

We may revise this policy to reflect operational, technical, or legal changes.

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare quotes, manage approvals, carry out remodelling or alteration work, arrange collection, process payments, maintain business records, operate the website, and meet legal or security obligations. We may also use data to follow up on project status or to handle issues connected with a completed service.

Processing is limited to service delivery, administration, and compliance.

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, record keeping, payment processing, or similar operational functions. Where a project requires outside support, such as delivery or technical assistance, we share only the information needed for that task and expect recipients to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only where they are needed to run the service.

Legal Disclosure

We may disclose personal data when required to comply with law, a court order, lawful request, or other binding legal process. We may also share information where disclosure is necessary to protect our rights, resolve disputes, or prevent misuse of the website or services.

Legal disclosure is limited to what is necessary in the circumstances.

Data We Collect

We may collect contact details, inquiry content, project preferences, garment and material information, booking details, payment-related records, and technical data such as device and usage information. Where a customer supplies garments or materials for assessment, we may also process information about the item’s condition, construction, and requested alterations or redesign choices.

The categories collected depend on how a person uses the website, books a project, or communicates with the workshop.

How We Collect Data

We receive data directly from users through contact forms, email, phone calls, booking requests, and in-person consultations. We also generate records from assessment, quotation, approval, work progress, collection, and payment handling, and we may receive limited technical data from the website and connected service tools.

Information comes from direct submissions, workshop visits, and records created during service handling.

Cookies We Use

The website may use essential cookies for core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.

We use a small set of cookie categories tied to site operation and measurement.

Cookie Controls

You may manage cookies through your browser or device settings, including blocking or deleting cookies already stored. Some site functions may not work properly if certain cookies are disabled, especially those needed for basic operation and security.

Browser settings and device controls can be used to limit non-essential cookies.